Terms of service

OVERVIEW

Welcome to Lunever! The terms “we,” “us,” and “our” refer to Lunever. Lunever is responsible for this store and website, including all related information, content, features, tools, products, and services, with the goal of providing you, the customer, with a personalized shopping experience (the “Services”). Lunever is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and address areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, please note that colors or product appearance may vary depending on the device you use and its settings.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or will be identical to those described or displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Lunever reserves the right to accept or decline your order for any reason at its discretion. Your order will not be accepted until Lunever confirms acceptance and processes your payment.

Please review your order carefully before submitting it, as Lunever may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout.

All purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

Prices displayed in our online store may differ from prices offered by third parties. Promotions may be governed by separate terms, and in the event of a conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your information so we can complete transactions and contact you as needed.

You represent and warrant that:
(i) your credit card information is true, accurate, and complete;
(ii) you are authorized to use the card;
(iii) charges incurred will be honored by your card issuer; and
(iv) you will pay all charges, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you upon transfer to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services—including trademarks, text, images, graphics, videos, audio, reviews, and design—is owned by Lunever, its affiliates, or licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, or exploit any part of the Services without prior written consent. All rights not expressly granted are reserved.

Lunever and Shopify names, logos, and trademarks are protected trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. We are not liable for issues arising from your use of optional third-party tools. Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section must not be removed or modified.]

Lunever is powered by Shopify, but all sales are made directly between you and Lunever. Shopify is not responsible for any aspect of transactions between you and Lunever. You expressly release Shopify and its affiliates from any claims related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use such content for any purpose. You warrant that you have the rights to submit the feedback and that it complies with these Terms.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, harass others, submit false information, distribute malware, spam, or interfere with security features. We may terminate your access for violations.

SECTION 14 – TERMINATION

We may terminate this agreement at any time without notice. Obligations incurred prior to termination remain enforceable. Certain sections will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind. Some jurisdictions do not allow limitations on implied warranties, so this may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Lunever and Shopify shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Lunever, Shopify, and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.